Simply send us an enquiry with your preferred date and event details. Once we confirm availability, we'll send a quote and terms & conditions. When you're happy to go ahead, you’ll digitally sign the quote and T&Cs, and an invoice will be automatically generated.

For most bookings, we ask for a 50% deposit to secure your date. The remaining balance is due 30 days before the event. For certain events (like 18th birthdays), a refundable damage deposit may also apply.

Yes—once your quote is signed, the T&Cs accepted, and payment made, your booking is fully confirmed.

Set-up time is included in your hire period. If you need extra time before the event starts, just let us know—we’re happy to discuss early access if the venue is available.

If staff are present during your booking, we’ll handle cleaning afterwards. We simply ask that any glasses, plates or equipment used are returned to or placed by the dishwasher. If your event is unstaffed, you will need to tidy and remove rubbish before leaving.

In most cases, yes—but please check with us in advance, as it depends on the following day's bookings.

Yes, we provide an iPad wth Spotify and Apple Music, and Bluetooth compatible speakers for you to use. You're welcome to bring your own playlists or a DJ.

Music can be played loud without disturbing neighbours. Our terms simply gives us the right to ask for the volume to be adjusted in the unlikely event it becomes disruptive.

Absolutely. Our 75” screen can display slideshows via USB or laptop, and it's also great for karaoke setups.

Yes, you're welcome to decorate the space—just no permanent fixtures or damage to the walls or furniture. If you're planning anything unique (like lighting rigs, balloon installations or large props), please discuss it with us beforehand.

Yes, helium balloons are allowed, but the gas canister must be removed from the building once balloons are inflated—this is due to fire safety regulations.

Candles for the cake are fine and can be managed by you. However, open flame candles for decoration are not allowed due to fire risk.

Yes, you can either bring your own alcohol, or we can provide a staffed bar service for your event. Let us know your drinks preferences and we can stock accordingly.

Yes, you can arrange your own catering. We also have trusted suppliers we’re happy to recommend if you'd prefer to outsource everything.

Yes, we provide everything you need: plates, cutlery, napkins, glasses, and serving items if needed. If the event is large and we don’t have enough you can hire additional from a local supplier.

For 18ths, we may require additional supervision. You’ll need at least two sober adults (aged 25+) present throughout the event to manage guest behaviour and alcohol consumption. In some cases, we may also recommend or require a security professional, especially for larger or unstaffed events.

If an event becomes unsafe due to fights, major damage, or medical emergencies, we reserve the right to close the event and ask all guests to leave immediately.

Yes! One hour of professional photography is included with most bookings. Let us know the best time to schedule this during your event.

Yes, you’ll receive the edited photos after your event at no charge. In return we may use some photos on our social media or website.

Yes, there is a main car park nearby for guests and you can park outside when offloading for your event. Here’s a route from the venue to the closest car park and then the short 1 minute walk to the venue. CHECK ROUTE HERE

Yes, we hold venue insurance to cover the event, as long as the agreed terms and conditions are followed.

We may ask for a rough guest count and a look at your invite, just to ensure the event aligns with what’s been agreed (e.g. it’s not promoted as a public party or rave). It’s more about clarity than control.

FAQs